{"id":355,"date":"2025-05-12T16:41:28","date_gmt":"2025-05-12T16:41:28","guid":{"rendered":"https:\/\/middletontech.com\/blog\/?p=355"},"modified":"2025-09-13T16:01:03","modified_gmt":"2025-09-13T16:01:03","slug":"uber-arbitration","status":"publish","type":"post","link":"https:\/\/middletontech.com\/blog\/questions\/uber-arbitration\/","title":{"rendered":"Uber arbitration &#8211; How to file"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/middletontech.com\/blog\/wp-content\/uploads\/2025\/05\/arbitration.jpg&#8221; alt=&#8221;Download Maxymo&#8221; title_text=&#8221;arbitration&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;45%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"color: #000000;\">If you\u2019ve had a dispute with Uber\u2014whether related to an accident, payment issue, account deactivation, or something else\u2014you may be required to resolve it through arbitration. Uber\u2019s Terms of Service include a mandatory <strong data-start=\"426\" data-end=\"451\">Arbitration Agreement<\/strong>, which means you waive your right to sue in court or join a class action, and instead must pursue your claim through <strong data-start=\"569\" data-end=\"603\">binding individual arbitration, <\/strong>unless of course you opted out.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-6968169332234601\"<!-- [et_pb_line_break_holder] -->     crossorigin=\"anonymous\"><\/script><!-- [et_pb_line_break_holder] --><!-- Tech_Ads_Article --><!-- [et_pb_line_break_holder] --><ins class=\"adsbygoogle\"<!-- [et_pb_line_break_holder] -->     style=&#8221;display:block&#8221;<!-- [et_pb_line_break_holder] -->     data-ad-client=&#8221;ca-pub-6968169332234601&#8243;<!-- [et_pb_line_break_holder] -->     data-ad-slot=&#8221;8205137622&#8243;<!-- [et_pb_line_break_holder] -->     data-ad-format=&#8221;auto&#8221;<!-- [et_pb_line_break_holder] -->     data-full-width-responsive=&#8221;true&#8221;><\/ins><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->     (adsbygoogle = window.adsbygoogle || []).push({});<!-- [et_pb_line_break_holder] --><\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||12px|||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<div class=\"et_pb_module et_pb_text et_pb_text_2  et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<p data-start=\"606\" data-end=\"705\"><span style=\"color: #000000;\">Here\u2019s a clear, step-by-step guide to help you understand how to file for arbitration against Uber:<\/span><\/p>\n<hr data-start=\"707\" data-end=\"710\" \/>\n<h2 data-start=\"712\" data-end=\"760\"><span style=\"color: #000000;\">\ud83d\udd0d Step 1: Understand What Arbitration Covers<\/span><\/h2>\n<p data-start=\"762\" data-end=\"854\"><span style=\"color: #000000;\">Uber\u2019s Arbitration Agreement covers <strong data-start=\"798\" data-end=\"821\">almost all disputes<\/strong> between you and Uber, including:<\/span><\/p>\n<ul data-start=\"856\" data-end=\"982\">\n<li data-start=\"856\" data-end=\"899\">\n<p data-start=\"858\" data-end=\"899\"><span style=\"color: #000000;\">Any aspect of your relationship with Uber<\/span><\/p>\n<\/li>\n<li data-start=\"900\" data-end=\"933\">\n<p data-start=\"902\" data-end=\"933\"><span style=\"color: #000000;\">Use of the Uber app or platform<\/span><\/p>\n<\/li>\n<li data-start=\"934\" data-end=\"982\">\n<p data-start=\"936\" data-end=\"982\"><span style=\"color: #000000;\">Accidents or injuries allegedly involving Uber<\/span><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"984\" data-end=\"1055\"><span style=\"color: #000000;\"><strong data-start=\"984\" data-end=\"999\">Exceptions:<\/strong> You may <em data-start=\"1008\" data-end=\"1013\">not<\/em> need to arbitrate if your claim involves:<\/span><\/p>\n<ul data-start=\"1056\" data-end=\"1183\">\n<li data-start=\"1056\" data-end=\"1086\">\n<p data-start=\"1058\" data-end=\"1086\"><span style=\"color: #000000;\">Sexual assault or harassment<\/span><\/p>\n<\/li>\n<li data-start=\"1087\" data-end=\"1113\">\n<p data-start=\"1089\" data-end=\"1113\"><span style=\"color: #000000;\">Copyright or IP disputes<\/span><\/p>\n<\/li>\n<li data-start=\"1114\" data-end=\"1183\">\n<p data-start=\"1116\" data-end=\"1183\"><span style=\"color: #000000;\">Small claims (if filed individually and kept in small claims court)<\/span><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1185\" data-end=\"1188\" \/>\n<h2 data-start=\"1190\" data-end=\"1254\"><span style=\"color: #000000;\">\ud83d\udcde Step 2: Initiate an Informal Dispute Resolution Conference<\/span><\/h2>\n<p data-start=\"1256\" data-end=\"1352\"><span style=\"color: #000000;\">Before filing for arbitration, <strong data-start=\"1287\" data-end=\"1341\">you must first try to resolve the issue informally<\/strong> with Uber. \ud83d\udeab <strong data-start=\"1925\" data-end=\"1939\">Important:<\/strong> If you skip this step, your arbitration case will likely be dismissed.<\/span><\/p>\n<h3 data-start=\"1354\" data-end=\"1369\"><span style=\"color: #000000;\">Here&#8217;s how:<\/span><\/h3>\n<ol data-start=\"1370\" data-end=\"1636\">\n<li data-start=\"1370\" data-end=\"1477\">\n<p data-start=\"1373\" data-end=\"1477\"><span style=\"color: #000000;\"><strong data-start=\"1373\" data-end=\"1404\">Send written notice to Uber<\/strong>, stating you want to initiate an informal dispute resolution conference.<\/span><\/p>\n<\/li>\n<li data-start=\"1478\" data-end=\"1611\">\n<p data-start=\"1481\" data-end=\"1489\"><span style=\"color: #000000;\">Include:<\/span><\/p>\n<ul data-start=\"1493\" data-end=\"1611\">\n<li data-start=\"1493\" data-end=\"1509\">\n<p data-start=\"1495\" data-end=\"1509\"><span style=\"color: #000000;\">Your full name<\/span><\/p>\n<\/li>\n<li data-start=\"1513\" data-end=\"1569\">\n<p data-start=\"1515\" data-end=\"1569\"><span style=\"color: #000000;\">Phone number(s) and email(s) tied to your Uber account<\/span><\/p>\n<\/li>\n<li data-start=\"1573\" data-end=\"1611\">\n<p data-start=\"1575\" data-end=\"1611\"><span style=\"color: #000000;\">A detailed description of your claim<\/span><\/p>\n<\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<\/li>\n<li data-start=\"1613\" data-end=\"1636\">\n<p data-start=\"1616\" data-end=\"1636\"><span style=\"color: #000000;\">Send this notice to (certified if possible):<\/span><\/p>\n<\/li>\n<\/ol>\n<blockquote data-start=\"1638\" data-end=\"1742\">\n<p data-start=\"1640\" data-end=\"1742\"><span style=\"color: #000000;\"><strong data-start=\"1640\" data-end=\"1667\">Uber Technologies, Inc.<\/strong><\/span><br data-start=\"1667\" data-end=\"1670\" \/><span style=\"color: #000000;\">Attn: Legal Department<\/span><br data-start=\"1694\" data-end=\"1697\" \/><span style=\"color: #000000;\">1725 3rd Street<\/span><br data-start=\"1714\" data-end=\"1717\" \/><span style=\"color: #000000;\">San Francisco, CA 94158<\/span><\/p>\n<\/blockquote>\n<ol start=\"4\" data-start=\"1744\" data-end=\"1920\">\n<li data-start=\"1744\" data-end=\"1843\">\n<p data-start=\"1747\" data-end=\"1843\"><span style=\"color: #000000;\">A <strong data-start=\"1749\" data-end=\"1782\">telephone or video conference<\/strong> must occur <strong data-start=\"1794\" data-end=\"1812\">within 60 days<\/strong> of Uber receiving your notice.<\/span><\/p>\n<\/li>\n<li data-start=\"1844\" data-end=\"1920\">\n<p data-start=\"1847\" data-end=\"1920\"><span style=\"color: #000000;\">If you\u2019re represented by a lawyer, you must still personally participate.<\/span><\/p>\n<\/li>\n<\/ol>\n<p data-start=\"1922\" data-end=\"2010\"><span style=\"color: #000000;\">Example letter<\/span><\/p>\n<blockquote>\n<p data-start=\"82\" data-end=\"180\"><span style=\"color: #000000;\"><strong data-start=\"82\" data-end=\"109\">Uber Technologies, Inc.<\/strong><\/span><br data-start=\"109\" data-end=\"112\" \/><span style=\"color: #000000;\">Attn: Legal Department<\/span><br data-start=\"134\" data-end=\"137\" \/><span style=\"color: #000000;\">1725 3rd Street<\/span><br data-start=\"152\" data-end=\"155\" \/><span style=\"color: #000000;\">San Francisco, CA 94158<\/span><\/p>\n<p data-start=\"182\" data-end=\"192\"><span style=\"color: #000000;\"><strong data-start=\"182\" data-end=\"192\">[Date]<\/strong><\/span><\/p>\n<h3 data-start=\"194\" data-end=\"296\"><span style=\"color: #000000;\"><strong data-start=\"198\" data-end=\"296\">Re: Notice of Intent to Initiate Informal Dispute Resolution Conference \u2013 Account Deactivation<\/strong><\/span><\/h3>\n<p data-start=\"298\" data-end=\"325\"><span style=\"color: #000000;\">Dear Uber Legal Department,<\/span><\/p>\n<p data-start=\"327\" data-end=\"527\"><span style=\"color: #000000;\">My name is John Doe, and I am writing to notify you of my intent to initiate an informal dispute resolution conference, as required under Section 2(d) of Uber\u2019s Terms of Service Arbitration Agreement.<\/span><\/p>\n<p data-start=\"529\" data-end=\"670\"><span style=\"color: #000000;\">I am a driver who has been deactivated from the Uber platform, and I believe this action was taken in error and without proper justification.<\/span><\/p>\n<hr data-start=\"672\" data-end=\"675\" \/>\n<p data-start=\"677\" data-end=\"695\"><span style=\"color: #000000;\"><strong data-start=\"677\" data-end=\"695\">Claim Summary:<\/strong><\/span><\/p>\n<ul data-start=\"697\" data-end=\"992\">\n<li data-start=\"697\" data-end=\"719\">\n<p data-start=\"699\" data-end=\"719\"><span style=\"color: #000000;\"><strong data-start=\"699\" data-end=\"708\">Name:<\/strong> John Doe<\/span><\/p>\n<\/li>\n<li data-start=\"720\" data-end=\"788\">\n<p data-start=\"722\" data-end=\"788\"><span style=\"color: #000000;\"><strong data-start=\"722\" data-end=\"771\">Phone Number(s) Associated with Uber Account:<\/strong> (555) 123-4567<\/span><\/p>\n<\/li>\n<li data-start=\"789\" data-end=\"862\">\n<p data-start=\"791\" data-end=\"862\"><span style=\"color: #000000;\"><strong data-start=\"791\" data-end=\"842\">Email Address(es) Associated with Uber Account:<\/strong> <a data-start=\"843\" data-end=\"860\" class=\"cursor-pointer\" rel=\"noopener\" style=\"color: #000000;\">johndoe@email.com<\/a><\/span><\/p>\n<\/li>\n<li data-start=\"863\" data-end=\"907\">\n<p data-start=\"865\" data-end=\"907\"><span style=\"color: #000000;\"><strong data-start=\"865\" data-end=\"890\">Date of Deactivation:<\/strong> March 15, 2025<\/span><\/p>\n<\/li>\n<li data-start=\"908\" data-end=\"992\">\n<p data-start=\"910\" data-end=\"992\"><span style=\"color: #000000;\"><strong data-start=\"910\" data-end=\"930\">Reason Provided:<\/strong> Violation of community guidelines (no specific details given)<\/span><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"994\" data-end=\"997\" \/>\n<p data-start=\"999\" data-end=\"1353\"><span style=\"color: #000000;\">On March 15, 2025, I was deactivated from the Uber platform. I believe this deactivation was unjustified, as I was not given an opportunity to respond to the allegations and have not been provided with any specific evidence of wrongdoing. I am seeking to have my account reinstated and to recover compensation for the income lost due to the deactivation.<\/span><\/p>\n<p data-start=\"1355\" data-end=\"1518\"><span style=\"color: #000000;\">I am requesting to schedule a telephonic or videoconference meeting to attempt to resolve this dispute informally. I am available on the following dates and times:<\/span><\/p>\n<ul data-start=\"1520\" data-end=\"1648\">\n<li data-start=\"1520\" data-end=\"1562\">\n<p data-start=\"1522\" data-end=\"1562\"><span style=\"color: #000000;\">April 5, 2025 \u2013 2:00 PM to 5:00 PM PST<\/span><\/p>\n<\/li>\n<li data-start=\"1563\" data-end=\"1606\">\n<p data-start=\"1565\" data-end=\"1606\"><span style=\"color: #000000;\">April 8, 2025 \u2013 10:00 AM to 1:00 PM PST<\/span><\/p>\n<\/li>\n<li data-start=\"1607\" data-end=\"1648\">\n<p data-start=\"1609\" data-end=\"1648\"><span style=\"color: #000000;\">April 10, 2025 \u2013 3:00 PM to 6:00 PM PST<\/span><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1650\" data-end=\"1755\"><span style=\"color: #000000;\">Please confirm the scheduling of this conference by contacting me at (555) 123-4567 or <a data-start=\"1737\" data-end=\"1754\" class=\"cursor-pointer\" rel=\"noopener\" style=\"color: #000000;\">johndoe@email.com<\/a>.<\/span><\/p>\n<p data-start=\"1757\" data-end=\"1863\"><span style=\"color: #000000;\">Sincerely,<\/span><br data-start=\"1767\" data-end=\"1770\" \/><span style=\"color: #000000;\"><strong data-start=\"1770\" data-end=\"1782\">John Doe<\/strong><\/span><br data-start=\"1782\" data-end=\"1785\" \/><span style=\"color: #000000;\">123 Main Street<\/span><br data-start=\"1800\" data-end=\"1803\" \/><span style=\"color: #000000;\">San Francisco, CA 94110<\/span><br data-start=\"1826\" data-end=\"1829\" \/><span style=\"color: #000000;\"><a data-start=\"1829\" data-end=\"1846\" class=\"cursor-pointer\" rel=\"noopener\" style=\"color: #000000;\">johndoe@email.com<\/a><\/span><br data-start=\"1846\" data-end=\"1849\" \/><span style=\"color: #000000;\">(555) 123-4567<\/span><\/p>\n<\/blockquote>\n<hr data-start=\"2012\" data-end=\"2015\" \/>\n<h2 data-start=\"2017\" data-end=\"2069\"><span style=\"color: #000000;\">\ud83d\udcdd Step 3: Draft and File Your Arbitration Demand<\/span><\/h2>\n<p data-start=\"2071\" data-end=\"2159\"><span style=\"color: #000000;\">After completing the informal process if the outcome wasn&#8217;t what you expected or agreed to, you can file a formal <strong data-start=\"2132\" data-end=\"2158\">demand for arbitration<\/strong>.<\/span><\/p>\n<h3 data-start=\"2161\" data-end=\"2181\"><span style=\"color: #000000;\">What to include:<\/span><\/h3>\n<ul data-start=\"2182\" data-end=\"2346\">\n<li data-start=\"2182\" data-end=\"2210\">\n<p data-start=\"2184\" data-end=\"2210\"><span style=\"color: #000000;\">Your name and contact info<\/span><\/p>\n<\/li>\n<li data-start=\"2211\" data-end=\"2250\">\n<p data-start=\"2213\" data-end=\"2250\"><span style=\"color: #000000;\">A detailed description of the dispute<\/span><\/p>\n<\/li>\n<li data-start=\"2251\" data-end=\"2291\">\n<p data-start=\"2253\" data-end=\"2291\"><span style=\"color: #000000;\">Relief or compensation you are seeking<\/span><\/p>\n<\/li>\n<li data-start=\"2292\" data-end=\"2346\">\n<p data-start=\"2294\" data-end=\"2346\"><span style=\"color: #000000;\">Signature (must be by <em data-start=\"2316\" data-end=\"2321\">you<\/em>, not just your attorney if you have one)<\/span><\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2348\" data-end=\"2366\"><span style=\"color: #000000;\">Where to send:<\/span><\/h3>\n<ul data-start=\"2367\" data-end=\"2913\">\n<li data-start=\"2367\" data-end=\"2538\">\n<p data-start=\"2369\" data-end=\"2538\"><span style=\"color: #000000;\"><strong data-start=\"2369\" data-end=\"2378\">Mail:<\/strong><\/span><br data-start=\"2378\" data-end=\"2381\" \/><span style=\"color: #000000;\">Uber Technologies, Inc.<\/span><br data-start=\"2406\" data-end=\"2409\" \/><span style=\"color: #000000;\">Attn: Legal Department<\/span><br data-start=\"2433\" data-end=\"2436\" \/><span style=\"color: #000000;\">1725 3rd Street<\/span><br data-start=\"2453\" data-end=\"2456\" \/><span style=\"color: #000000;\">San Francisco, CA 94158<\/span><br data-start=\"2481\" data-end=\"2484\" \/><span style=\"color: #000000;\"><em data-start=\"2486\" data-end=\"2490\">Or<\/em> serve Uber\u2019s <strong data-start=\"2504\" data-end=\"2524\">registered agent<\/strong> in your state (Oklahoma Example: <a href=\"https:\/\/www.sos.ok.gov\/corp\/corpInquiryFind.aspx\">https:\/\/www.sos.ok.gov\/corp\/corpInquiryFind.aspx<\/a>)<\/span><\/p>\n<\/li>\n<li data-start=\"2540\" data-end=\"2623\">\n<p data-start=\"2542\" data-end=\"2623\"><span style=\"color: #000000;\"><strong data-start=\"2542\" data-end=\"2579\">Email copy of the demand to Uber:<\/strong><\/span><br data-start=\"2579\" data-end=\"2582\" \/><span style=\"color: #000000;\">\ud83d\udce7 <code data-start=\"2587\" data-end=\"2623\">filed-arbitration-demands@uber.com<\/code><\/span><\/p>\n<\/li>\n<li data-start=\"2625\" data-end=\"2913\">\n<p data-start=\"2627\" data-end=\"2682\"><span style=\"color: #000000;\"><strong data-start=\"2627\" data-end=\"2682\">Also file the demand with the arbitration provider:<\/strong><\/span><\/p>\n<ul data-start=\"2685\" data-end=\"2913\">\n<li data-start=\"2685\" data-end=\"2793\">\n<p data-start=\"2687\" data-end=\"2793\"><span style=\"color: #000000;\">If you&#8217;re in <strong data-start=\"2700\" data-end=\"2714\">California<\/strong>: Use <strong data-start=\"2720\" data-end=\"2742\">ADR Services, Inc.<\/strong> <a data-start=\"2743\" data-end=\"2793\" class=\"\" rel=\"noopener\" target=\"_new\" href=\"https:\/\/www.adrservices.com\" style=\"color: #000000;\">www.adrservices.com<\/a><\/span><\/p>\n<\/li>\n<li data-start=\"2796\" data-end=\"2913\">\n<p data-start=\"2798\" data-end=\"2913\"><span style=\"color: #000000;\">Outside California: First, serve Uber with your arbitration demand. Uber must then work with you to pick a provider. If you can\u2019t agree, you can ask either your local federal district court (where you live) or your state court to appoint one.<\/span><\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">Sample demand letter<\/span><\/p>\n<blockquote>\n<p data-start=\"285\" data-end=\"378\"><span style=\"color: #000000;\"><strong data-start=\"285\" data-end=\"297\">John Doe<\/strong><\/span><br data-start=\"297\" data-end=\"300\" \/><span style=\"color: #000000;\">123 Main Street<\/span><br data-start=\"1800\" data-end=\"1803\" \/><span style=\"color: #000000;\">San Francisco, CA 94110<\/span><br data-start=\"339\" data-end=\"342\" \/><span style=\"color: #000000;\"><a data-start=\"342\" data-end=\"359\" class=\"cursor-pointer\" rel=\"noopener\" style=\"color: #000000;\">johndoe@email.com<\/a><\/span><br data-start=\"359\" data-end=\"362\" \/><span style=\"color: #000000;\">(555) 123-4567<\/span><\/p>\n<p data-start=\"380\" data-end=\"402\"><span style=\"color: #000000;\"><strong data-start=\"380\" data-end=\"389\">Date:<\/strong> May 12, 2025<\/span><\/p>\n<hr data-start=\"404\" data-end=\"407\" \/>\n<p data-start=\"409\" data-end=\"513\"><span style=\"color: #000000;\"><strong data-start=\"409\" data-end=\"416\">To:<\/strong><\/span><br data-start=\"416\" data-end=\"419\" \/><span style=\"color: #000000;\">Uber Technologies, Inc.<\/span><br data-start=\"442\" data-end=\"445\" \/><span style=\"color: #000000;\">Attn: Legal Department<\/span><br data-start=\"467\" data-end=\"470\" \/><span style=\"color: #000000;\">1725 3rd Street<\/span><br data-start=\"485\" data-end=\"488\" \/><span style=\"color: #000000;\">San Francisco, CA 94158<\/span><\/p>\n<p data-start=\"515\" data-end=\"524\"><span style=\"color: #000000;\"><strong data-start=\"515\" data-end=\"522\">And (if needed)<\/strong><\/span><\/p>\n<p data-start=\"526\" data-end=\"605\"><span style=\"color: #000000;\"><strong data-start=\"526\" data-end=\"548\">ADR Services, Inc.<\/strong><\/span><br data-start=\"548\" data-end=\"551\" \/><span style=\"color: #000000;\">[<a class=\"cursor-pointer\" rel=\"noopener\" style=\"color: #000000;\">caseintake@adrservices.com<\/a>]<\/span><br data-start=\"579\" data-end=\"582\" \/><span style=\"color: #000000;\">[<a rel=\"noopener\" target=\"_new\" class=\"\" href=\"http:\/\/www.adrservices.com\" style=\"color: #000000;\">www.adrservices.com<\/a>]<\/span><\/p>\n<hr data-start=\"607\" data-end=\"610\" \/>\n<h3 data-start=\"612\" data-end=\"674\"><span style=\"color: #000000;\"><strong data-start=\"616\" data-end=\"674\">Demand for Arbitration Against Uber Technologies, Inc.<\/strong><\/span><\/h3>\n<p data-start=\"676\" data-end=\"873\"><span style=\"color: #000000;\">Pursuant to the Arbitration Agreement in Uber\u2019s Terms of Service, I, John Doe, am hereby submitting this formal demand for arbitration regarding the unlawful deactivation of my Uber driver account.<\/span><\/p>\n<hr data-start=\"875\" data-end=\"878\" \/>\n<p data-start=\"880\" data-end=\"907\"><span style=\"color: #000000;\"><strong data-start=\"880\" data-end=\"905\">Claimant Information:<\/strong><\/span><\/p>\n<ul data-start=\"908\" data-end=\"1111\">\n<li data-start=\"908\" data-end=\"930\">\n<p data-start=\"910\" data-end=\"930\"><span style=\"color: #000000;\"><strong data-start=\"910\" data-end=\"919\">Name:<\/strong> John Doe<\/span><\/p>\n<\/li>\n<li data-start=\"931\" data-end=\"986\">\n<p data-start=\"933\" data-end=\"986\"><span style=\"color: #000000;\"><strong data-start=\"933\" data-end=\"945\">Address:<\/strong> 123 Main Street, San Francisco, CA 94110<\/span><\/p>\n<\/li>\n<li data-start=\"987\" data-end=\"1016\">\n<p data-start=\"989\" data-end=\"1016\"><span style=\"color: #000000;\"><strong data-start=\"989\" data-end=\"999\">Phone:<\/strong> (555) 123-4567<\/span><\/p>\n<\/li>\n<li data-start=\"1017\" data-end=\"1049\">\n<p data-start=\"1019\" data-end=\"1049\"><span style=\"color: #000000;\"><strong data-start=\"1019\" data-end=\"1029\">Email:<\/strong> <a data-start=\"1030\" data-end=\"1047\" class=\"cursor-pointer\" rel=\"noopener\" style=\"color: #000000;\">johndoe@email.com<\/a><\/span><\/p>\n<\/li>\n<li data-start=\"1050\" data-end=\"1111\">\n<p data-start=\"1052\" data-end=\"1111\"><span style=\"color: #000000;\"><strong data-start=\"1052\" data-end=\"1074\">Uber Account Info:<\/strong> <a data-start=\"1075\" data-end=\"1092\" class=\"cursor-pointer\" rel=\"noopener\" style=\"color: #000000;\">johndoe@email.com<\/a> | (555) 123-4567<\/span><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1113\" data-end=\"1116\" \/>\n<p data-start=\"1118\" data-end=\"1135\"><span style=\"color: #000000;\"><strong data-start=\"1118\" data-end=\"1133\">Respondent:<\/strong><\/span><\/p>\n<ul data-start=\"1136\" data-end=\"1206\">\n<li data-start=\"1136\" data-end=\"1163\">\n<p data-start=\"1138\" data-end=\"1163\"><span style=\"color: #000000;\">Uber Technologies, Inc.<\/span><\/p>\n<\/li>\n<li data-start=\"1164\" data-end=\"1206\">\n<p data-start=\"1166\" data-end=\"1206\"><span style=\"color: #000000;\">1725 3rd Street, San Francisco, CA 94158<\/span><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1208\" data-end=\"1211\" \/>\n<h3 data-start=\"1213\" data-end=\"1243\"><span style=\"color: #000000;\"><strong data-start=\"1217\" data-end=\"1243\">Nature of the Dispute:<\/strong><\/span><\/h3>\n<p data-start=\"1245\" data-end=\"1602\"><span style=\"color: #000000;\">On or about March 15, 2025, Uber Technologies, Inc. deactivated my driver account without sufficient explanation or due process. I was informed that this was due to a \u201cviolation of community guidelines,\u201d but no specific details or evidence were provided. I complied with all Uber policies and believe this action was arbitrary and damaging to my livelihood.<\/span><\/p>\n<p data-start=\"1604\" data-end=\"1804\"><span style=\"color: #000000;\">I attempted to resolve the matter through Uber\u2019s internal channels and participated in the required pre-arbitration informal dispute resolution conference on April 10, 2025. No resolution was reached.<\/span><\/p>\n<hr data-start=\"1806\" data-end=\"1809\" \/>\n<h3 data-start=\"1811\" data-end=\"1833\"><span style=\"color: #000000;\"><strong data-start=\"1815\" data-end=\"1833\">Relief Sought:<\/strong><\/span><\/h3>\n<ul data-start=\"1835\" data-end=\"2034\">\n<li data-start=\"1835\" data-end=\"1878\">\n<p data-start=\"1837\" data-end=\"1878\"><span style=\"color: #000000;\">Reinstatement of my Uber driver account<\/span><\/p>\n<\/li>\n<li data-start=\"1879\" data-end=\"1975\">\n<p data-start=\"1881\" data-end=\"1975\"><span style=\"color: #000000;\">Compensation for lost earnings from March 15, 2025, through the present, estimated at $4,800<\/span><\/p>\n<\/li>\n<li data-start=\"1976\" data-end=\"2034\">\n<p data-start=\"1978\" data-end=\"2034\"><span style=\"color: #000000;\">Any additional relief the Arbitrator deems appropriate<\/span><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2036\" data-end=\"2039\" \/>\n<h3 data-start=\"2041\" data-end=\"2070\"><span style=\"color: #000000;\"><strong data-start=\"2045\" data-end=\"2070\">Arbitration Provider:<\/strong><\/span><\/h3>\n<p data-start=\"2072\" data-end=\"2268\"><span style=\"color: #000000;\">This demand is filed with <strong data-start=\"2098\" data-end=\"2120\">ADR Services, Inc.<\/strong>, pursuant to Section 2(c) of Uber\u2019s Terms of Service. I request that the arbitration be held in <strong data-start=\"2217\" data-end=\"2251\">Los Angeles County, California<\/strong>, where I reside.<\/span><\/p>\n<hr data-start=\"2270\" data-end=\"2273\" \/>\n<h3 data-start=\"2275\" data-end=\"2297\"><span style=\"color: #000000;\"><strong data-start=\"2279\" data-end=\"2297\">Certification:<\/strong><\/span><\/h3>\n<p data-start=\"2299\" data-end=\"2540\"><span style=\"color: #000000;\">By signing below, I certify that this demand is not presented for any improper purpose; that my claims are warranted by law or a good-faith argument for legal change; and that factual contentions have or will likely have evidentiary support.<\/span><\/p>\n<hr data-start=\"2542\" data-end=\"2545\" \/>\n<p data-start=\"2547\" data-end=\"2572\"><span style=\"color: #000000;\"><strong data-start=\"2547\" data-end=\"2561\">Signature:<\/strong><\/span><br data-start=\"2561\" data-end=\"2564\" \/><span style=\"color: #000000;\">John Doe<\/span><\/p>\n<\/blockquote>\n<hr data-start=\"2915\" data-end=\"2918\" \/>\n<h2 data-start=\"2920\" data-end=\"2957\"><span style=\"color: #000000;\">\ud83d\udcb5 Step 4: Handle Arbitration Fees<\/span><\/h2>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong data-start=\"134\" data-end=\"233\">If your monthly income is under 300% of the federal poverty line, you may request a fee waiver to cover your cost.<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\"><strong data-start=\"239\" data-end=\"257\">In California:<\/strong> File through <a data-start=\"271\" data-end=\"320\" rel=\"noopener\" target=\"_new\" class=\"decorated-link\" href=\"https:\/\/www.adrservices.com\" style=\"color: #000000;\">ADR Services, Inc.<span aria-hidden=\"true\" class=\"ms-0.5 inline-block align-middle leading-none\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 20 20\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" data-rtl-flip=\"\" class=\"block h-[0.75em] w-[0.75em] stroke-current stroke-[0.75]\"><path d=\"M14.3349 13.3301V6.60645L5.47065 15.4707C5.21095 15.7304 4.78895 15.7304 4.52925 15.4707C4.26955 15.211 4.26955 14.789 4.52925 14.5293L13.3935 5.66504H6.66011C6.29284 5.66504 5.99507 5.36727 5.99507 5C5.99507 4.63273 6.29284 4.33496 6.66011 4.33496H14.9999L15.1337 4.34863C15.4369 4.41057 15.665 4.67857 15.665 5V13.3301C15.6649 13.6973 15.3672 13.9951 14.9999 13.9951C14.6327 13.9951 14.335 13.6973 14.3349 13.3301Z\"><\/path><\/svg><\/span><\/a> <\/span>\n<ul>\n<li><span style=\"color: #000000;\">On their website, you can find filing instructions, forms, and a section for <strong data-start=\"399\" data-end=\"431\">Hardship\/Fee Waiver Requests<\/strong>. ADR will review your financial information and, if you qualify, they will waive or reduce filing fees.<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"color: #000000;\"><strong data-start=\"541\" data-end=\"564\">Outside California:<\/strong> You\u2019ll still start by serving Uber with your arbitration demand (usually by mail\/email, as required in the arbitration agreement). After that:<\/span>\n<ul>\n<li><span style=\"color: #000000;\">If Uber agrees on a provider, file your demand with that provider. Many large providers (like JAMS or AAA) also have <strong data-start=\"831\" data-end=\"863\">hardship or fee waiver forms<\/strong> \u2014 you\u2019ll typically attach proof of income, such as pay stubs, tax returns, or a benefits letter.<\/span><\/li>\n<li><span style=\"color: #000000;\">If Uber does <strong data-start=\"980\" data-end=\"987\">not<\/strong> agree on a provider, you can file a motion in either <strong data-start=\"1041\" data-end=\"1067\">federal district court<\/strong> (where you live) or your <strong data-start=\"1093\" data-end=\"1108\">state court<\/strong> asking the judge to appoint one. Once the court appoints a provider, you\u2019ll apply for a waiver through that provider\u2019s own process.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>\ud83d\udc49 <span style=\"color: #000000;\"><strong data-start=\"1247\" data-end=\"1255\">Tip:<\/strong> Always keep a copy of your fee waiver request and any supporting documents, in case the provider or Uber later challenges it.<\/span><\/p>\n<p><span style=\"color: #000000;\">Uber generally pays <strong data-start=\"3267\" data-end=\"3305\">administrative and arbitrator fees<\/strong>, especially if the case involves unusual arbitration costs.<\/span><\/p>\n<hr data-start=\"3367\" data-end=\"3370\" \/>\n<h2 data-start=\"3372\" data-end=\"3421\"><span style=\"color: #000000;\">\u2696\ufe0f Step 5: Prepare for the Arbitration Process<\/span><\/h2>\n<p data-start=\"3423\" data-end=\"3452\"><span style=\"color: #000000;\">Once your demand is accepted:<\/span><\/p>\n<ul data-start=\"3454\" data-end=\"3787\">\n<li data-start=\"3454\" data-end=\"3528\">\n<p data-start=\"3456\" data-end=\"3528\"><span style=\"color: #000000;\"><strong data-start=\"3456\" data-end=\"3473\">An arbitrator<\/strong> is appointed (a retired judge or experienced attorney)<\/span><\/p>\n<\/li>\n<li data-start=\"3529\" data-end=\"3608\">\n<p data-start=\"3531\" data-end=\"3608\"><span style=\"color: #000000;\">You\u2019ll likely participate in a <strong data-start=\"3562\" data-end=\"3581\">virtual hearing<\/strong>, unless otherwise arranged<\/span><\/p>\n<\/li>\n<li data-start=\"3609\" data-end=\"3787\">\n<p data-start=\"3611\" data-end=\"3643\"><span style=\"color: #000000;\">The arbitrator has the power to:<\/span><\/p>\n<ul data-start=\"3646\" data-end=\"3787\">\n<li data-start=\"3646\" data-end=\"3672\">\n<p data-start=\"3648\" data-end=\"3672\"><span style=\"color: #000000;\">Grant or deny your claim<\/span><\/p>\n<\/li>\n<li data-start=\"3675\" data-end=\"3722\">\n<p data-start=\"3677\" data-end=\"3722\"><span style=\"color: #000000;\">Award compensation or other individual relief<\/span><\/p>\n<\/li>\n<li data-start=\"3725\" data-end=\"3787\">\n<p data-start=\"3727\" data-end=\"3787\"><span style=\"color: #000000;\">Resolve factual and legal issues exclusively for <em data-start=\"3776\" data-end=\"3782\">your<\/em> case<\/span><\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p data-start=\"3789\" data-end=\"3893\"><span style=\"color: #000000;\">\ud83e\uddd1\u200d\u2696\ufe0f <em data-start=\"3795\" data-end=\"3811\">Important Note<\/em>: The arbitrator\u2019s decision is <strong data-start=\"3842\" data-end=\"3863\">final and binding<\/strong>. You generally cannot appeal.<\/span><\/p>\n<hr data-start=\"3895\" data-end=\"3898\" \/>\n<h2 data-start=\"3900\" data-end=\"3923\"><span style=\"color: #000000;\">\ud83d\udeab What You Can\u2019t Do<\/span><\/h2>\n<p data-start=\"3925\" data-end=\"3952\"><span style=\"color: #000000;\">Uber\u2019s agreement prohibits:<\/span><\/p>\n<ul data-start=\"3954\" data-end=\"4040\">\n<li data-start=\"3954\" data-end=\"3969\">\n<p data-start=\"3956\" data-end=\"3969\"><span style=\"color: #000000;\">Class actions<\/span><\/p>\n<\/li>\n<li data-start=\"3970\" data-end=\"4002\">\n<p data-start=\"3972\" data-end=\"4002\"><span style=\"color: #000000;\">Mass filings (with exceptions)<\/span><\/p>\n<\/li>\n<li data-start=\"4003\" data-end=\"4040\">\n<p data-start=\"4005\" data-end=\"4040\"><span style=\"color: #000000;\">Consolidating your case with others<\/span><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4042\" data-end=\"4151\"><span style=\"color: #000000;\">Even in arbitration, your case will be handled <strong data-start=\"4089\" data-end=\"4105\">individually<\/strong>, unless Uber agrees to a <strong data-start=\"4131\" data-end=\"4150\">mass settlement<\/strong>.<\/span><\/p>\n<p data-start=\"4153\" data-end=\"4377\"><span style=\"color: #000000;\">If you or your attorney file more than <strong data-start=\"4192\" data-end=\"4225\">50 similar claims in 180 days<\/strong>, Uber may treat it as a <strong data-start=\"4250\" data-end=\"4265\">Mass Action<\/strong>, which triggers additional steps, including appointment of a <strong data-start=\"4327\" data-end=\"4345\">Special Master<\/strong> and possible batching of cases.<\/span><\/p>\n<hr data-start=\"4379\" data-end=\"4382\" \/>\n<h2 data-start=\"4384\" data-end=\"4414\"><span style=\"color: #000000;\">\ud83d\uddc2\ufe0f Sample Filing Checklist<\/span><\/h2>\n<p data-start=\"4416\" data-end=\"4451\"><span style=\"color: #000000;\">Here\u2019s what you\u2019ll need to prepare:<\/span><\/p>\n<p data-start=\"4453\" data-end=\"4846\"><span style=\"color: #000000;\">\u2705 Notice of intent to arbitrate (for pre-arbitration conference)<\/span><br data-start=\"4517\" data-end=\"4520\" \/><span style=\"color: #000000;\">\u2705 Written arbitration demand (after informal resolution)<\/span><br data-start=\"4576\" data-end=\"4579\" \/><span style=\"color: #000000;\">\u2705 Proper service on Uber + email to <code data-start=\"4615\" data-end=\"4651\">filed-arbitration-demands@uber.com<\/code><\/span><br data-start=\"4651\" data-end=\"4654\" \/><span style=\"color: #000000;\">\u2705 File demand with proper arbitration provider<\/span><br data-start=\"4700\" data-end=\"4703\" \/><span style=\"color: #000000;\">\u2705 Fee waiver request (if eligible)<\/span><br data-start=\"4737\" data-end=\"4740\" \/><span style=\"color: #000000;\">\u2705 Evidence, records, or documentation of your claim<\/span><br data-start=\"4791\" data-end=\"4794\" \/><span style=\"color: #000000;\">\u2705 Willingness to attend a virtual or local hearing<\/span><\/p>\n<hr data-start=\"4848\" data-end=\"4851\" \/>\n<h2 data-start=\"4853\" data-end=\"4870\"><span style=\"color: #000000;\">Final Thoughts<\/span><\/h2>\n<p data-start=\"4872\" data-end=\"5222\"><span style=\"color: #000000;\">Filing for arbitration against Uber can be intimidating, but knowing your rights and following the procedure step-by-step gives you the best chance of having your claim heard fairly. The process is private, binding, and usually faster than a lawsuit\u2014but it\u2019s vital to fulfill all conditions, especially the <strong data-start=\"5179\" data-end=\"5209\">pre-arbitration conference<\/strong> requirement.<\/span><\/p>\n<p data-start=\"5224\" data-end=\"5316\"><span style=\"color: #000000;\">If you&#8217;re unsure, consider consulting an attorney who\u2019s experienced in consumer arbitration.<\/span><\/p>\n<p data-start=\"5224\" data-end=\"5316\"><span style=\"color: #000000;\"><strong data-start=\"112\" data-end=\"127\">Disclaimer:<\/strong>\u00a0<em data-start=\"128\" data-end=\"505\">I am not an attorney, and this blog post does not constitute legal advice. The information provided here is based on my personal interpretation of the arbitration process as it relates to Uber, and is intended for general informational purposes only. If you have specific legal concerns or need legal advice, you should consult with a licensed attorney or legal professional.<\/em><\/span><\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-6968169332234601\"<!-- [et_pb_line_break_holder] -->     crossorigin=\"anonymous\"><\/script><!-- [et_pb_line_break_holder] --><!-- Tech_Ads_Article --><!-- [et_pb_line_break_holder] --><ins class=\"adsbygoogle\"<!-- [et_pb_line_break_holder] -->     style=&#8221;display:block&#8221;<!-- [et_pb_line_break_holder] -->     data-ad-client=&#8221;ca-pub-6968169332234601&#8243;<!-- [et_pb_line_break_holder] -->     data-ad-slot=&#8221;8205137622&#8243;<!-- [et_pb_line_break_holder] -->     data-ad-format=&#8221;auto&#8221;<!-- [et_pb_line_break_holder] -->     data-full-width-responsive=&#8221;true&#8221;><\/ins><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->     (adsbygoogle = window.adsbygoogle || []).push({});<!-- [et_pb_line_break_holder] --><\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019ve had a dispute with Uber\u2014whether related to an accident, payment issue, account deactivation, or something else\u2014you may be required to resolve it through arbitration. Uber\u2019s Terms of Service include a mandatory Arbitration Agreement, which means you waive your right to sue in court or join a class action, and instead must pursue your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":338,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[23,24],"tags":[30,31,5,28,4,19,21,46,13,15,43,45,26,25,22,12,11,20,27],"class_list":["post-355","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-questions","category-resources","tag-declinenow","tag-decline-now","tag-doordash","tag-drivers-utility-helper","tag-duh-app","tag-food-delivery","tag-grubhub","tag-lyft","tag-lyft-driver","tag-money-tips","tag-mystro","tag-mystro-app","tag-para","tag-para-app","tag-rideshare","tag-uber","tag-uber-driver","tag-uber-eats","tag-ubereats","et-has-post-format-content","et_post_format-et-post-format-standard"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/middletontech.com\/blog\/wp-json\/wp\/v2\/posts\/355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/middletontech.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/middletontech.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/middletontech.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/middletontech.com\/blog\/wp-json\/wp\/v2\/comments?post=355"}],"version-history":[{"count":12,"href":"https:\/\/middletontech.com\/blog\/wp-json\/wp\/v2\/posts\/355\/revisions"}],"predecessor-version":[{"id":416,"href":"https:\/\/middletontech.com\/blog\/wp-json\/wp\/v2\/posts\/355\/revisions\/416"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/middletontech.com\/blog\/wp-json\/wp\/v2\/media\/338"}],"wp:attachment":[{"href":"https:\/\/middletontech.com\/blog\/wp-json\/wp\/v2\/media?parent=355"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/middletontech.com\/blog\/wp-json\/wp\/v2\/categories?post=355"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/middletontech.com\/blog\/wp-json\/wp\/v2\/tags?post=355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}